Keiley Flk
map-marker Minneapolis, Minnesota

Gift Card money was taken by Akimbocard during Covid

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I was given an akimbo open table debit card as a gift just before Covid. I just tried to register it now that things have opened up. I was told that after 12 months, they take $4.95 a month out of an inactive card. Yes, it is inactive since nothing was open during Covid. This company's policy is a complete ripe off, particularly during Covid. They have despicable and unethical business practices. Don't embarrass yourself by giving their cards to someone as a gift.
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User's recommendation: DO NOT PURCHASE FROM THIS COMPANY

Timothy B Gdh

Eoyrr70r

Whenever you know I'm getting no resolution out of these guys these guys made it so I had to pay an extra $225 in my rent because I couldn't get my money out of deposited on Saturday and I couldn't pay my rent Saturday but it's Monday morning before I can get a hold of these people they locked my card they let me use it as credit card but no money now no money I don't know can't do anything with it online I need compensation and I need you guys to learn how to have customer service 24/7 because you have enough customers to warrant that better Business bureau thinks so
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Loss:
$150

Preferred solution: I want all the money I lost in late fees because of you guys I want you guys to make this web page easier to use I want you guys to have 24 hours customer service that's all

Timothy B Gdh
map-marker San Francisco, California

I'm not very happy with not being able to pay my rent and having too late fees is $75 is $150 I don't have you guys pay that you're liable

You guys need to release my card you let me use it as credit what's wrong let me use it at the ATM like I did last month like I have the right to I need to pay my rent you guys are reliable for the late please everyday it's 75 bucks and you guys are nothing more to say other than you guys owe me $150 for the late fees you guys are liable for that dumb why would you ever do this to somebody you should have 24-hour customer service what's wrong with you people
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User's recommendation: yeah 24 hour customer service to those that pay your rent your mortgage is in for your cars would be nice

Alicen G

My card don't work

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Could not speak with customer support for 4 days now about my card being declined and I dont know why! I cant access my money at all and I cant get help to resolve my card issue or get my desperately needed money from my account!
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Preferred solution: Apology

User's recommendation: RUN!

Pamela l Mti

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Money transfer did not go thru but the money was still taken off my akimbo balance

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Akimbo Card - Money transfer did not go thru but the money was still taken off my akimbo balance
I tried to make a transfer this morning from my akimbo card to a revolve card. The transfer said denied the money did not show up in My Revolve count but the money was still taken out of my akimbo card balance. I would like my money back into my akimbo account as soon as possible thank you. I have called numerous times and left Atleast 5 emails and NO REPLY. My money the $100.00 is still missing I HAVE NOT been refunded.
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Loss:
$100
Cons:
  • Impossible to speak with a live person
  • No response to sent emails
  • Money taken even though purchase was denied money still taken

Preferred solution: Full refund

Anonymous
map-marker Bethesda, Maryland

Stolen card

Saved card for school expense to find it stolen. Money taken, all $2,300. Need to report it. Please help.. Taken around May/ June 2022
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John R Zys

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Verified Reviewer
| map-marker Providence, Rhode Island

357****

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Still haven't gotten my monthly deposit and the new card I received has already been activated. Is this normal on a weekend?
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Loss:
$500

Preferred solution: Full refund

Marica S Rza

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Verified Reviewer

Bad I

Akimbo Card - Bad I
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Akimbo Card - Bad I - Image 3
I still have ent got my new virtual redeem code sent it's going an another 3 months they need to do some quick it 500 being told lie after lie and still ant got my virtual redeem code or anything goin on another months. Please help me get don't ever deal wit them that don't answer and lie everytime I call
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Loss:
$500
Cons:
  • Unable to collect virtual card
  • Card is impossible to attain
  • Impossible to speak with a live person

Preferred solution: Send me my new code like they said they work 90 times ago

User's recommendation: Bad service

raven m Yec

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Verified Reviewer
| map-marker Brooklyn, New York

Card verification problem

i am not getting through with my verification. my name is RAVEN MOTT Birthday 1/27/2004. i got my first vaccination in march 2022. I am intellectually disabled so I am using my mother's email. dwnu1@***.com. her name is DIAN WALTERS
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Preferred solution: Deliver product or service ordered

julia Qfc

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Verified Reviewer
| map-marker New York, New York

Happy

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I Me and my son did the vaccination December 20 and the second dose January 10 and we have not received our incentive and we have the waiting for so long
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Preferred solution: Full refund

Jancarlo Lzq
map-marker Providence, Rhode Island

About a deposit

Haven't received my $500.00 monthly deposit today and I just received a replacement card and can't talk too anyone
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Margo D Jrj
map-marker Austin, Texas

Trying to see if i can pay ny phone bill with my card

Call dropped. My concern was not an option. I just wanted to know if i wanted to know if i could pay my phone bill using my card, because there some things i can't do with my card.
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Preferred solution: Want to know if i can pay my phone bill using my card.

Anonymous
map-marker New York, New York

Y’all suck

Yall really suck why cause u dont want to send me my incentive and I beefhhhhhbbbbbnbbbbbbvbbb. Bbbnnnnnnn. Nnnnnnnnnnnnnnnnnnnnnnnn
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Loss:
$200

Preferred solution: Full refund

User's recommendation: Never

Melanie J Mgp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund

Akimbo Card - Refund
Refund hasnt been credited to my account from instacart. Made two purchases with InstaCart, $30.00 a d $35.00 hasnt went back on my card.
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Loss:
$65

Preferred solution: Full refund

Carol J Djg

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Verified Reviewer

UNABLEUNABLE TO COLLECT MY VIRTUAL CARD AND CAN'T SPEAK TO A LIVE PERSON TO GET THE PROBLEM RESOLVED

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I am unable to Collect my VIRTUAL card as it says its invalid credentials. Their link is not VALID AND NOT working and I am unable to collect. It's IMPOSSIBLE to speak with a customer service representative as the Company keep customers STUCK in the AUTOMATED SYESTEM. THIS COMPANY IS AWFUL TO DO BUSINESS WITH and won't recommend.
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Loss:
$100
Pros:
  • Are no pros to the company
Cons:
  • No response to sent emails
  • Unable to collect virtual card
  • Impossible to speak with a live person

Preferred solution: Deliver product or service ordered

User's recommendation: THIS COMPANY IS AWFUL AND PEOPLE SHOULD AVOID DOING BUSINESS WITH THEM

Wedad B Gua

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Verified Reviewer
| map-marker Giza, Giza

Akimbo Card from the City of New York

Hi- I received the Akimbo debit card for $100- this money is given by the city of New York for individuals who took the booster. I am trying to click on the link that you shared in your email so I can enter the password you provided, but each time I click on the link, I receive the following message "connection refused". I am unable to proceed so can you please let me know what the issue is, I am trying to solve the problem before the invitation expiry date on March 31st, 2022. Thank you. Best, Wedad
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Preferred solution: Deliver product or service ordered

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